Water can be used as usual in Vallila, Helsinki

The health authority has discontinued its recommendation to boil water on April 2nd 2026 at 8:00. All water samples are clean, and the water can again be used as usual.

Concerns properties:

• Mäkelänkatu 20/Suvannontie 18
• Mäkelänkatu 22
• Mäkelänkatu 24
• Mäkelänkatu 26
• Mäkelänkatu 28/Sturenkatu 29

The reason for the boil water advisory was a pipe breakage near Mäkelänkatu 20. There was a suspicion that the water had become contaminated, and as a precautionary measure the water had to be boiled.

At present, water is supplied to the properties via hoses directly into the building’s own water system. Water distribution will continue in this way over Easter and tap water can be used normally. The water is clean.

Once the cleanliness of the lot pipelines has been confirmed, the temporary water supply arrangements will be dismantled. This will cause a short interruption (about 15 minutes) in water supply to the properties. 

Sediment may loosen from the pipeline walls due to changes in the flow direction and pressure fluctuation. If the water is brown or murky, let the water run from all taps until it is clear. If the water doesn’t clear by letting it run for 10 minutes, we kindly ask you to inform HSY about the situation by calling our technical emergency number 09 1561 3000.

If the supply water outage lasts longer than 12 hours, the customer will be reimbursed in accordance with the Water Management Act and HSY’s general terms of delivery of water services. A serious quality defect in supply water, due to which the health protection authority has issued a boil water advisory, is considered equal to an outage.

An outage longer than 12 hours and a comparable quality defect will be taken into account in the property’s water bill at a later stage, so there is no need to submit a separate application to HSY.

If the deviation of the water quality has caused personal injuries or material damages, compensation must be separately applied for in writing. The application for compensation should be sent to the address: HSY:n kirjaamo, PL 100, 00066 HSY or send an email to the address: kirjaamo(at)hsy.fi. For housing companies, we recommend preparing the application collectively via the property manager.

More information: hsy.fi/waterdisturbances