Customer service

Contact form to the customer service 

 

Water supply fault emergency and automatic notifications of disturbances tel 09 1561 3000, serves 24/7

 

Telephone service 09 1561 2110

 

Switchboard: 

  • On weekdays from 8.30 a.m. to 3.30 p.m.

Customer service:

  • Mon, Wed and Fri from 8.30 a.m. to 3.30 p.m.
  • Tue from 8.30 a.m. to 11.00 a.m.
  • Thu from 1.00 p.m. to 3.30 p.m.

Links and forms

Below is a list of HSY's online services and forms. Some services require strong identification, for example with bank IDs.

Water

Waste and recycling

Common services