Customer service

Contact HSY customer service, click here please


Water supply fault emergency and automatic notifications of disturbances tel 09 1561 3000, serves 24/7


Telephone service 09 1561 2110



  • On weekdays from 8.30 a.m. to 3.30 p.m.

Customer service:

  • Mon, Wed and Fri from 8.30 a.m. to 3.30 p.m.
  • Tue from 8.30 a.m. to 11.00 a.m.
  • Thu from 1.00 p.m. to 3.30 p.m.


Midsummer eve, Fri 24.6. closed

Links and forms

Below is a list of HSY's online services and forms. Some services require strong identification, for example with bank IDs.


Waste and recycling

Common services