Contact HSY customer service, click here please.
Water supply fault emergency and automatic notifications of disturbances tel 09 1561 3000, serves 24/7
Telephone service 09 1561 2110
- On weekdays from 8.30 a.m. to 3.30 p.m.
- Mon from 8.30 a.m. to 3.30 p.m.
- Tue from 8.30 a.m. to 11.00 a.m.
- Wed from 8.30 a.m. to 3.30 p.m.
- Thu from 1.00 p.m. to 3.30 p.m.
- Fri from 8.30 a.m. to 3.30 p.m.
Links and forms
Below is a list of HSY's online services and forms. Some services require strong identification, for example with bank IDs.
- Change in property ownership form (in Finnish)
- Connection and usage contract order form (in Finnish)
- Change of payer form (in Finnish)
- Tenant's usage contract form (in Finnish)
Waste and recycling
- Waste Management e-service
- Emptying of cesspools and septic tanks
- Joint use of waste containers
- Composting notification form (in Finnish)
- eSortti service
- Ämmässuo, reception of truck loads