MyHSY has also been opened to corporate customers and housing companies
In the MyHSY service, you can manage your matters with HSY online. You can view your customer information and manage your services when it suits you. The service is now also available to corporate customers and housing companies.
What can you do in MyHSY?
- Update your contact information – invoices and announcements will be sent to the correct address.
- View your water and waste invoices – all invoices in one place, with easy access to payment details and copies.
- Check the collection frequencies of waste containers – you can also view the upcoming collections.
- Submit water meter readings
- Monitor your water consumption – a graphical view of the water consumption of your property.
How to log in to MyHSY
The use of MyHSY requires strong authentication. You can log in to the service:
- as a corporate customer or housing company with a Suomi.fi authorisation
- as a private customer by using your online banking credentials or a mobile/citizen certificate
You can also find the link to the login page in the top navigation in the upper right corner of our website.
Through MyHSY, you can also go to the Suomi.fi service, where you can request or grant an authorisation to another person or organisation to handle matters with HSY.
If you are acting on behalf of a housing company or a company, please note this
If you cannot log in to MyHSY, check that you have all the authorisations related to property management. For example, it is possible that you have the right to sign documents, but do not have the authorisation for matters related to property management.
How to grant or request authorisations to use MyHSY on behalf of a housing company or a company, if necessary:
- Go to the Suomi.fi service to request authorisations or to grant authorisations.
- Follow the instructions in the Suomi.fi service.
- In order to handle HSY’s matters, select all of the following authorisation matters:
- Entering into agreements and submitting service requests for property maintenance
- Maintaining information related to property maintenance services
- Viewing property maintenance information