Technical emergency duty 24h
You can call the technical emergency number and report any defects, such as water pipe leakages, water supply stoppage and leaky water metres. The number also has a notification of sudden disturbances, which are being repaired.
Technical emergency number: +358(0)9 1561 3000
Before calling, please ensure that the problem is not caused by repair works in your building. Please also take into account that the real estate owner is responsible for clearing up any sewer blockages.
Household water is heated in the buildings’ own water heating systems. We are not responsible for heating household water or for the possible disturbances in warm water supply.
In any defects concerning the supply of warm water, we request you to contact your maintenance service provider or the company in charge of district heating.
Disturbances in water services in our Finnish pages »
Read more about water quality »
Compensation for a break in water supply, read more: Disturbances of water services and applying for compensation »