Invoicing and payments

​On these pages you will find information on our rates and billing.

We send all invoices as paper versions, unless you agree on another method of payment with your bank, such as e-invoicing or direct payments. These invoicing methods are only available for private persons.

​Business customers and housing cooperatives, for example, can receive an electronic bill, if they use a system that can process them.

Invoicing frequency

​The invoicing periods of waste management’s customer properties are usually 1 to 3 months, depending on the invoicing group. The due date of the next invoice is shown on the previous invoice.

As a customer of water services, your invoicing frequency is mostly based on the size of your property.

The invoicing frequency for customers based on the floor area of their properties:

  • four times a year for 500 square meters or less
  • six times a year for over 500 square meters​.