Welcome to our customer service!

The customer service of HSY's waste management provides guidance and information on how to make a waste management contract and on issues related with it, such as emptying frequencies, container deliveries and the joint usage of these. Our customer service will also answer all kinds of questions related to waste management issues.

HSY's waste management organises the collections and transportation of unsorted waste, biowaste and energy fractions of residential properties and public services throughout the metropolitan area (Espoo, Helsinki, Kauniainen, Vantaa) and Kirkkonummi.
 
Business properties, such as shopping centres and industrial and production plants, are responsible for their own waste management.
 
The Pricing site provides you with the price list for 2013 (available in Finnish only).

The Invoicing pages contain information on the invoicing principles of HSY's waste management.

Contact information

Customer service
Phone 09 1561 2110
The phone service is open on weekdays 8.30 - 15.30.
Fax 09 1561 2111
email: jate.kuljetuspalaute(at)hsy.fi
 
Invoicing
Phone 09 1561 2120
The phone service is open on weekdays 8.30 - 15.30.
email: jate.laskutus(at)hsy.fi
 
Brochure orders
The phone service is open on weekdays 8.30 - 15.30.
Phone 09 1561 2170 
email: jate.esite(at)hsy.fi