Customer service for Espoo and Kauniainen
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| Open Mon to Fri, 8:30 am to 3:30 pm |
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| Invoicing and water metre readings |
vesilaskutus.espoo(at)hsy.fi
+358 9 1561 3620 |
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Connection agreements
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vesisopimus.espoo(at)hsy.fi
+358 9 1561 3630 |
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| Connection point statements and technical advice |
vesiliitos.espoo(at)hsy.fi
+358 9 1561 3635 |
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| Work orders |
+358 9 1561 3636 |
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| Notices of defects, Espoo |
+358 10 800 330 |
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| Notices of defects, Kauniainen |
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| - office hours |
+358 9 1561 3790 |
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| - outside office hours |
+358 50 64249 |
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| Customer service fax |
+358 9 1561 3611 |
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Customer service for Helsinki
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| Open Mon to Fri, 8:30 am to 3:30 pm |
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Customer service,
notices of defects during office hours |
vesi.palaute(at)hsy.fi
tel. +358 9 1561 3010
fax +358 9 1561 3011 |
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| Notices of defects outside office hours |
+358 9 777 001 |
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| Connection service |
vesiliitos.helsinki(at)hsy.fi
tel. +358 9 1561 3030 |
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| Invoicing and water metre readings |
vesilaskutus.helsinki(at)hsy.fi
tel. +358 9 1561 3020 |
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| Payment control and collection |
+358 9 1561 3025 |
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| Water quality (office hours) |
+358 9 1561 3040 |
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| Soil sales at Metsäpirtti |
+358 9 1561 3060 |
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Customer service for Vantaa
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| Open Mon to Fri, 8:30 am to 3:30 pm |
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| Free information hotline |
+358 800 98 101 |
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| Notices of defects during office hours |
+358 9 1561 3890 |
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| Notices of defects outside office hours |
+358 9 6949 351 |
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| Invoicing |
+358 9 1561 3820 |
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| Connection point notices |
+358 9 1561 3835 |
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| Connection agreements |
+358 9 1561 3830 |
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| Connection fees |
+358 9 1561 3832 |
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| Work invoices |
+358 9 1561 3825 |
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| Property connection work |
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| - Eastern Vantaa |
+358 9 1561 3834 |
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| - Western Vantaa |
+358 9 1561 3836 |
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Communications
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| Communications Officer Heljä Franssila |
+358 9 1561 3009, +358 50 375 0786 |
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| Communications Officer Sanna Alku |
+358 9 1561 3183, +358 50 336 1240 |
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Administration of the Operational Area
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| Director Jukka Piekkari |
+358 9 1561 3002, +358 50 555 5523 |
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| Secretary Merja Lumme |
+358 9 1561 3003 |
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Key Personnel
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| Water Treatment |
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| Head of Department Veli-Pekka Vuorilehto |
+358 9 1561 3291 |
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| Laboratory Manager Kirsi Hiillos |
+358 9 1561 3309 |
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| Network |
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| Head of Department Ari Melakari |
+358 9 1561 3041 |
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| Head of Unit, Maintenance Jari Kallio |
+358 9 1561 3653 |
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| Head of Unit, Contract Work Sami Sillstén |
+358 9 1561 3165 |
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| Investments |
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| Head of Department Tuomo Heinonen |
+358 9 1561 3042 |
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| Wastewater Treatment |
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| Head of Department Tommi Fred |
+358 9 1561 3451 |
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| Head of Production Unit Mari Heinonen |
+358 9 1561 3187 |
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| Business Operations Support |
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| Head of Department Pertti Heinonen |
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| Deputy Head of Department Ilari Myllyvirta |
+358 9 1561 3224 |
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| Customer Service Director Tuija Loppi-Hakamäki |
+358 9 1561 3037 |
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| Legal Counsellor Miikka Pekkarinen |
+358 9 1561 3004 |