About the HSY website

The HSY website is a web service maintained by the Helsinki Region Environmental Services Authority. We published the Finnish language version of the website on 1st January 2010. We expanded the contents and services provided on the site in spring 2010. We also set up limited versions of the site in Swedish and English.

We apologize that all contents and services are not yet available in Swedish or English and for any possible inconvenience caused by this. If you wish to receive service in Swedish or English, please contact our customer service by telephone on 09 15611 or by email at hsy(at)hsy.fi.

Using the website

To use the website, simply browse any of the subject areas or enter text in the search box. You can access the search function from any of the website pages. The path shown across the top of the page shows you where you are within the website.

From any of the English pages you can also go to the home page of the Swedish or Finnish versions of the web service, or to send a feedback message.

The text size can be changed by zooming in or out with the ‘+’ or ‘-’ buttons.

The website’s Print command takes you straight to the print options window, which requires JavaScript. If you use the website’s Print command, only the main body of text will be printed and not the sidebars outside the text frame.

Clicking on a link will open a new browser window if the information is on another website. Close the new window to return to the HSY website.

To read any of the PDF files on the website you will need to have Acrobat Reader, which can be downloaded free of charge from the Adobe website.

No personal data is collected from website users. A cookie is sent only if you click the text-size zoom in or zoom out buttons. The number of users is recorded.

Technical requirements

The HSY website is not scalable. It is designed for optimal operation at a resolution of 1024 x 768. If you have a lower resolution, the website content may not necessarily be fully visible, and if the resolution is higher, the website margins will include blank areas.

The website works best with Internet Explorer (version 6.0 or higher) and Firefox (version 2 or higher). You can also use Safari (version 2 eller higher), Opera (version 8 eller higher) or Google Chrome (version 2). The website uses cookies.

Rights

HSY holds the legal rights to the material in the web service unless otherwise stated. The website content may be freely included in any links, although use of the material for commercial purposes is always subject to separate agreement with the Chief Web Editor.

The copyright to photographs, other illustrative material and maps rests with the photographers or creators or with HSY. The use of such material is always subject to separate agreement with the Chief Web Editor.

Responsibility

HSY is responsible for the content of the web service and makes every attempt to ensure it is up to date. If errors are found, these will be corrected at the first opportunity. The date on which the information was last updated is given at the foot of each page. HSY cannot, however, guarantee that all information on the website is true and accurate at all times.

HSY shall not be liable to users or third parties for any errors or omissions in the web service information, nor for any direct or indirect damage or loss caused by use or interpretation of the web service.

The web service may contain links to other websites. HSY is not responsible for the content of such external websites nor for the functioning of the links to them.

HSY makes every effort to ensure that the web service operates free of any disturbance or interruption. HSY cannot, however, be responsible for any disturbance or interruption caused by, for example, maintenance work, technical faults or other similar reasons, nor for any disturbance or interruption in telecommunications connections or the Internet. HSY shall not be liable for any damage or loss due to the functioning or lack of functioning of the website.

Further information

Web Communications Planner Timo Vakkilainen, e-mail firstname.lastname@hsy.fi.
You can also send a message or ask questions via the website’s Feedback service.