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Drinking water no longer needs to be boiled in Länsiranta, Tapiola in water supply disruption areas of Sateentie, Sateenkuja and Sateenkaari - boiling order is lifted

The water samples taken at the premises on 18 December have come back as clean, and the drinking water in the area meets the quality requirements for household water. The healthcare protection authorities of the City of Espoo have decided to overturn the boiling order that was issued.

Starting from this moment, tap water can be used normally as drinking water and household water; boiling is no longer required.

Residents should verify that the water flowing from the tap is clear, and that it does not have a strong smell of chlorine. If the tap water is murky or has an abnormal colour or smell, the water must be allowed to run until it is clear. If letting the water run for ten minutes does not improve its quality, please contact the service company or the property manager.

Even if the tap water immediately appears clear, we nevertheless recommend that residents let the water run for 2 minutes from every tap and water outlet (including washing machines, for example) before the first use.

The customers will be compensated for the interruption in water supply in accordance with the Water Services Act and HSY's general water supply conditions. The compensation will be taken into account in the property's water bill; a separate application does not need to be submitted to HSY. If the deviation in water quality caused damage to persons or property, compensation must be separately applied for in writing. The application is submitted to the following address: HSY:n kirjaamo, PL 100, 00066 HSY or by email to kirjaamo(at) We recommend that the property manager collect all the applications.

HSY apologises for these events and wishes to thank the residents for their patience during the disturbance. During the following weeks, we will resume enhanced water quality monitoring in the area by collecting additional follow-up samples.

Purely better, every day

Helsinki Region Environmental Services Authority HSY is a regional authority that provides water services and waste management services and produces information about the Helsinki Metropolitan Area and the environment. HSY helps people act for a better environment.

HSY is the most prominent environmental body in Finland. It brings together the waterworks of Espoo, Helsinki, Kauniainen and Vantaa as well as the waste management services and the regional and environmental information services provided by the Helsinki Metropolitan Area Council (YTV). HSY employs approximately 800 people. Our goal is to ensure that environmentally sound decisions and actions can be made effortlessly by for all the residents of the Helsinki Metropolitan Area.